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Posted on: July 21, 2021

Police Department Invites Public Comment for Accreditation Assessment

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The Willowbrook Police Department is scheduled for a virtual site-based assessment as part of a voluntary program to achieve re-accreditation by verifying it meets professional law enforcement standards. 

 Administered by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), the accreditation program requires agencies to comply with over 400 state-of-the-art standards in four (4) primary areas: policy and procedures, administration, operations, and support services. CALEA assessors will review policies and written material, interview individuals, and virtually observe and tour the agency's facility where compliance can be witnessed.

As part of the assessment, Village employees and members of the community are invited to offer comments directly to the CALEA assessment team. Comments are limited to ten (10) minutes and must address the Willowbrook Police Department’s ability to meet CALEA Standards. Comments may be provided in several ways:

  • At a Public Information Session on Tuesday, August 3, 2021 at 2:30 p.m. in the Willowbrook Police Department Training Room located at 7760 S Quincy ST, Willowbrook (current CDC guidelines will be followed). Attendees will communicate directly with CALEA assessors using a virtual connection (Zoom Meeting ID:856 4158 0388; Passcode:165966).
  • Via telephone by calling (630) 920-2433 on Tuesday, August 3, 2020, between 4:30 p.m. and 6:30 p.m. The telephone line will be forwarded directly to a CALEA assessor and will not be recorded or monitored by Willowbrook Police personnel.
  • In writing to The Commission on Accreditation for Law Enforcement Agencies, Inc. 13575 Heathcote Blvd. Suite 320, Gainesville, Virginia, 20155-2215
  • By email to Please include Willowbrook, IL Police Department, in the subject line.

The Accreditation Manager for the Willowbrook Police Department is Nancy Turville. The assessment team is composed of law enforcement professionals from similar, but out-of-state agencies. The assessors will review written materials, conduct interviews of personnel and community members, and view an in-depth video about the department. The certified CALEA Assessors assigned to Willowbrook’s assessment are Phillip Crowell, City Manager, Auburn, ME (Team Leader) and Accreditation Manager Randy Jones of the Fort Myers Police Department.

Once the Commission’s assessors complete their review of the agency, they will report back to the full commission, who will then decide if the agency is to be granted accredited status at the CALEA Conference in November 2021.

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