As the holiday season approaches, ComEd recognizes Utility Scam Awareness Day, Nov. 18, by reminding customers to be on the lookout for imposters using energy-related scams to steal money and personal information.
Since 2017, customer reports of scams and scam attempts into ComEd’s call center have increased 60 percent. With the economic impacts of the COVID-19 pandemic, imposters are taking advantage of the situation to also pressure families and businesses who may be struggling with past-due balances.