The Village now offers an automatic payment option to pay your monthly water bills. To enroll in the program, please complete the Automatic Water Bill Payment Form (PDF) and send it to Village Hall located at:
Water Department 835 Midway Drive Willowbrook, IL 60527
Online Bill Payments The Village of Willowbrook now accepts online bill payments as a method to pay for water bills. A small convenience fee will be charged for this service: credit cards will be charged $3.95 and debit cards will be charged $1.95 per transaction. Official Payments, the service provider, charges this convenience fee for processing each transaction. This fee is not charged by or paid to the Village of Willowbrook.
The Village of Willowbrook restructured residential and commercial water rates effective January 9, 2023. For more information on the restructured water rates, please visit our dedicated webpage.
After 30 days, a 10% penalty will be added. If payment of full amount of bill including any penalties is not made within 45 days after billing, an additional penalty of $25 will be added. Water service may be shut off to any premises for which the water bill, including penalties remains unpaid any time after the period of 45 days after billing and the giving of any required notice and/or hearing as may be required by law.
Water service will not be reinstated until all past due bills, including penalties are paid in full together with payment of $70 to cover the costs of reinstating water service. Please contact Virginia Stoltz with any questions at 630-920-2238 or Email Virginia Stoltz.