Water Billing & Payment

Automatic Bill Payment

The Village now offers an automatic payment option to pay your monthly water bills. To enroll in the program, please complete the Automatic Water Bill Payment Form (PDF) and send it to Village Hall located at:

Water Department
835 Midway Drive
Willowbrook, IL 60527

Online Bill Payments
The Village of Willowbrook now accepts online bill payments as a method to pay for water bills. A convenience fee of 3.2% will be charged for credit cards and 2.9% for debit cards per transaction. There is no longer a $300 cap per transaction. Official Payments, the service provider, charges this convenience fee for processing each transaction. This fee is not charged by or paid to the Village of Willowbrook.

More Information

Water Rates 

The Village of Willowbrook restructured residential and commercial water rates effective January 9, 2023. For more information on the restructured water rates, please visit our dedicated webpage.

Late Penalty

After 30 days, a 10% penalty will be added. If payment of the full amount of the bill including any penalties is not made within 45 days after billing, an additional penalty of $25 will be added. Water service may be shut off to any premises for which the water bill, including penalties, remains unpaid any time after 45 days of billing and the giving of any required notice and/or hearing as may be required by law.

Water service will not be reinstated until all past due bills, including penalties, are paid in full together with a payment of $70 to cover the costs of reinstating water service. Please contact Virginia Stoltz with any questions at 630-920-2238 or email vstoltz@willowbrook.il.us